How to access the 3300 console via IP

Want to issue command to the 3300 via IP instead of a serial cable?

Issue commands such as:

Restart Web server or restart the FTFP server or restart the embedded voicemail

You will need a terminal emulator, i use putty

Use the settings below, change the IP to match your controller obviously.

You will need the same credentials you use to log onto the web page .

Putty main page

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

putty IP

How to access the 3300 console with a serial cable

You will need a 9 pin Null modem lead

Connect it to the front of the controller serial port on the left of the front.

Open your terminal emulator, I use putty

 

putty main page serial

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Change the settings as below making sure to choose the correct com port on your laptop/PC

Putty serial

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No credentials needed when using Serial connection.

Installer fails on Component Visual C++ 2010 Runtime Libraries (x86)

PROBLEM
Installer fails on Component Visual C 2010 Runtime Libraries (x86)
SYMPTOMS
The Installer fails with the following error: Component Visual C 2010 Runtime Libraries (x86) has
failed to install with the following error message: “Asia”
This has been encountered both on client and server installations.

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How to upgrade/downgrade with SD card reader

  • Note: Upgrading this way will not keep your custom audio files
  • Choose “Format IP Office SD card”
  • Choose “Recreate IP Office SD card” Choose “Alaw” (for UK)
  • BE PATIENT and wait for files to transfer, manager may say not responding
  • When it looks like it has finished, wait some more and another transfer will begin
  • You know when it it finished when a message of completion pops up
  • Dongle number is kept during upgrade/format of SD card