You want to turn on CDR reporting but the manual advises to choose options that are not available.
![](https://phonesystemhelp.info/wp-content/uploads/sites/2/2022/01/image-1024x474.png)
As you can see, that option is not shown
![](https://phonesystemhelp.info/wp-content/uploads/sites/2/2022/01/image-1-1024x572.png)
This is becuase the CDR feature is licnesed and must be purchased to enable it
The Mitel part number is (TBC)