Where can i download the Micollab PC client application from?

  • The Micollab clients location is included in the welcome email or the deployment email as long as the email template has been editied by the installer to include the link
  • You can also download it direct from your Micollab server
  • The Legacy app (version 7.3 and below) is available from https://FQDN/ucs/dl/UnifiedCommunicatorAdvanced.msi (CaSe SeNsItIve)
  • The Next Gen app (version 8.0 and above) is available from https://FQDN/ucs/dl/micollab_pc.msi (CaSe SeNsItIve)
  • Skype for business plugin – https://FQDN/ucs/dl/MitelMivoiceForLync.msi (CaSe SeNsItIve)

Micollab: Voicemail to email troubleshooting.

After adding your email server IP/FQDN in email settings you have left some test voicemails but no email arrives!

You check the “qmail.current” log under “View log files” and find the issue, whew. How ever, now you are left with lots of failed voicemail to email messages in the qmail buffer which you dont want to be sent to the users

How do i delete unwanted emails from the qmail queues?

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IPhone IOS 13 & 14 not registering to Micollab server

There is a known issue on Micollab server version 7.x and 8.x where the Micollab mobile client is failing to register to the Micollab server when used on an Iphone with IOS v13 or v14

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