Senario:
Customer reported when they re-route allways off switch the call worked with two way audio. But if the call was diverted using 1st alternative the call always had one way audio
Continue readingSenario:
Customer reported when they re-route allways off switch the call worked with two way audio. But if the call was diverted using 1st alternative the call always had one way audio
Continue readingHere are some links i found in the manaual etc that have helped me with Calendar integration
Continue readingYou want to turn on CDR reporting but the manual advises to choose options that are not available.
Continue readingWe have all seen the dreaded DB corruption Major alarm
When i have seen this in the past i have been advised, by Mitel, to backup and restore the DB.
Continue readingI have had this issue a few times now where you are unable to delete an extension because the system mistakenly believes a key is in use
Running command “state ext number” shows the state as busy
Continue readingI dont’t know why i didnt research this before but you can look for calls by the CLI using the wireshark display filters
sip contains
01684595000sip.To contains 01684595000
sip.From contains
01684595000
So instead of serching through an endless list of calls for the one you are looking for
Continue readingRarely you need to un-delete a voicemail message. Or maybe you need to migrate users from one nupoint to another but not restore the whole backup
If you have a backup file from the Nupoint or Micollab then you can extract it from here
Continue reading