Web proxy troubleshooting. Logs to check.

The logs to check when accessing the AWV through a web proxy are located on the web proxy MBG

/var/logs/httpd/access_log

and

/var/logs/httpd/error_log

The best way to watch them as you perform a test connection is using the “tail -f” command in putty or from the console

If you dont know how to putty to see the mbg console check out this post

Example:

tail -f /var/log/httpd/error_log |grep {your ip address you are connecting from}

and

tail -f /var/log/httpd/access_log |grep {your ip address you are connecting from}

MSL port query commands, web proxy etc

Run these commands from putty or the console. Login as root not admin

Dont know how to putty to the MSL/MBG/Micollab? See this post

nc -vz {AWV URL} 443
nc -vz {AWV URL} 4443
nc -vz {AWV 2nd URL} 443
nc -vz {AWV 2nd URL} 4443

URL will be the Micllab FQDN and the AWV FQDN

E.G. conference.yourdomain.com and conference1.yourdomain.com

When the command is ran you should get a “succedded” back