Help with Micollab problem report / feedback.log

When you have issues with a Micollab client Mitel will ask you for the logs from the server and the client. What log files to check before sending them to Mitel?

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Help with SDS errors

The controller shows an SDS error with User ID ref and Hosted User GUID ref. Do i have to enable SDS debug again and search for it or is there a quicker way?

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MIVB database corruption logs

The MIVB/vMIVB is showing a database corruption alarm and you have decided to perform a backup and restore.

Once it’s completed how do yo know what parts of the DB were corrupt and not restored?

You check this log.

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