One way audio on diverted calls

Senario:

Customer reported when they re-route allways off switch the call worked with two way audio. But if the call was diverted using 1st alternative the call always had one way audio

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How to solve DB corruption

We have all seen the dreaded DB corruption Major alarm

When i have seen this in the past i have been advised, by Mitel, to backup and restore the DB.

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MIVB Busy reset locked extension

I have had this issue a few times now where you are unable to delete an extension because the system mistakenly believes a key is in use

Running command “state ext number” shows the state as busy

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Help with MBG SIP traces – Wireshark display filters

I dont’t know why i didnt research this before but you can look for calls by the CLI using the wireshark display filters

  • show SIP packets to/from this number: sip contains 01684595000
  • show SIP packets to this number: sip.To contains 01684595000
  • show SIP packets from this number: sip.From contains 01684595000

So instead of serching through an endless list of calls for the one you are looking for

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