Where can i download the Micollab PC client application from?

  • The Micollab clients location is included in the welcome email or the deployment email as long as the email template has been editied by the installer to include the link
  • You can also download it direct from your Micollab server
  • The Legacy app (version 7.3 and below) is available from https://FQDN/ucs/dl/UnifiedCommunicatorAdvanced.msi (CaSe SeNsItIve)
  • The Next Gen app (version 8.0 and above) is available from https://FQDN/ucs/dl/micollab_pc.msi (CaSe SeNsItIve)
  • Skype for business plugin – https://FQDN/ucs/dl/MitelMivoiceForLync.msi (CaSe SeNsItIve)

IPhone IOS 13 & 14 not registering to Micollab server

There is a known issue on Micollab server version 7.x and 8.x where the Micollab mobile client is failing to register to the Micollab server when used on an Iphone with IOS v13 or v14

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How to reboot MSL/Micollab later tonight/tomorrow

There is no reboot later option in MSL web GUI. Only reboot now or shutdown

How ever linux has a command to do just this

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MSL port query commands, web proxy etc

Run these commands from putty or the console. Login as root not admin

Dont know how to putty to the MSL/MBG/Micollab? See this post

nc -vz {AWV URL} 443
nc -vz {AWV URL} 4443
nc -vz {AWV 2nd URL} 443
nc -vz {AWV 2nd URL} 4443

URL will be the Micllab FQDN and the AWV FQDN

E.G. conference.yourdomain.com and conference1.yourdomain.com

When the command is ran you should get a “succedded” back

How to download MCAClient-admin.exe from MiCollab server

When installing the MiCollab client you are also prompted to install the Mitel Collaboration Advanced client (MCA). If you are using a teminal server or citrix you may wish to install the app into a standard location rather than c:/users/username/appdata…..

To do this you will need the MCAClient-admin.exe file rather than the MCAC-launcher that you get fro the MCA website.

I could find the file on the server under

usr/awc/connpoint/content/

but wanted to web browse to that file to download it.

Could find it for 10 minutes and didn’t know how to scan the website fro downloads.

Finally found it in the audio web conferencing user help manual

http(s)://<servername>/wd/MCAClient-admin.exe