Contact store log files getting very big!

Under the install directory (normally c:\program files\witness\) there is a directory called “properties”
In there look for a file called “csipo.properties”
If not, create the file and put this line of text there:
log.level=WARN
Save and close file
Then reboot server or restart the ContactStore service and the log files should stop being an issue.

How do i reset phone to factory defaults?

Reset phone=
While phone booting press * when promted arounf the DHCP disco time
Press # until you get to command prompt. then press either hold or mute. then type reset# E.G. 73738#
Type R E S E T on the buttons to reset and C L E A R to clear don’t forget the # on the end

When you press the MWI button it lo longer rings voice mail
Screen says “Not allowed”
Known fault on MCD 6.0. Should have been fixed in SP1
Work around: programme the voicemail hunt group number in to form “Call Coverage Services”
Choose Call coverage number 1, “Voice Mail” tab, enter voice mail hunt group number
Set the user to use “Call coverage services” number one
this can be found under “User and Devices” / “Service Details” at the bottom

Fixed in MCD 6.0 SP1

If you have a spectrlink cradle it makes it a lot easier
Use this software with the cradle to programme the phones
You will also need a TFTP server, I use Solarwinds, download from here SolarWindsTFTP or use (My mirror)
Tell the software which comms port the cradle is plugged into and fill in the needed fields
If you are just upgrading all you will need is:
IP address of phone, Subnet of network, IP address of TFTP server, Wireless SSID and Wep Key.
As you can see from the picture you fill this info in on the left handside
then copy with right arrow picto copy from left to right panel
choose “write to phone”
The phone wil then reboot and start looking at the specified IP for these files
Download Zipped

[clippy value=”PLATFORMTYPE”].

When your CCM wont connect to your 3300 with miXML you can use DirecttoPBX
Stop the Data Synchronization service
Open the file prairieFyre.Services.DataSynchronizationService.exe.config
C:\Program Files\prairieFyre Software Inc\CCM\Services\DataSynchronizationService
Set the value for DirectToPbx to true
Stop the Configuration service
Open the file ConfigService.exe.config
C:\Program Files\prairieFyre Software Inc\CCM\Services\ConfigService
Set the value for DirectToPbx to true