Problem:
Micollab client pictures show as Red X in admin web page.
The old address is https://uca.mycompany.co.uk/ucweb
The new address is https://uca.mycompany.co.uk/ucs/webclient
Configuring your SMDR output
Found some useful settings today which i don’t think are in the manual.
There is a control applet in the control panel.
With this you can change the card from T1 to E1, aswell as some codec options.
If you leave the card in default it will show T1 Oaisys.
To change to E1 ports you need to open the applet and set as below.
Just a reminder to my self that you need to install SQL 2012 ADV express because the basic version does not have the “full test search” feature.
If while installing the Oaisys client you recieve the below error you can check out the Oaisys help document.
But that i found was i got this error when using Google Chrome, to access the Oaisys server, but not when using Internet explorer!
Just had an issue where some of the MiCollab clients could not see their voicemails in the visual voice window.
I knew I had it set correctly as all accounts were using same licenses and FCOS
The client icon would change in the system tray and a tape reel icon would appear in the top right hand of the client but know message in the window
Besides this issue the client worked fine
What I eventually found out was that all clients that were working had Windows Media Player installed. WMP.
I saw in the release notes that it is a pre-requisite
The “N” version of windows does not have MWP installed in default but I believe you can add it on manually
The version the customer had was “Enterprise” but it had no WMP. May be a custom install image was used.
If you would like to sync your MCD and MiCollab server with Active Directory you will need to set up….
Since version MCD6 you have been able to Hot desk with 5604 SIP handsets
I recently tried to setup this up and failed.
Below is what i changed to make it work.
The two important bits are “Local R key handling” & Coder = 20 MS & “Enable Supplementry services”
Also to change the handset into Hot desk you will need a WINPDM cradle with software