Title
How to copy mailbox Name or Greeting recording to use on a Nupoint new server
Mitel Tech document # HO2013
Title
How to copy mailbox Name or Greeting recording to use on a Nupoint new server
Mitel Tech document # HO2013
/var/cache/e-smith/logcollector
Putty to the Micollab (if you don’t know how to do this click here)
find / -type f -size +50M
Despite how it sounds these files are safe to delete
/var/corefiles/*.core
Problem: tblConfig_AgentGroupMembers : ForeignKeyConstraint tblConfig_AgentGroup_tblConfig_AgentGroupMembers_fk_constraint requires the child key values (d5dac6e3-f237-40bc-806b-2d9d4713c066) to exist in the parent table.
select * from tblConfig_AgentGroupMembers where FKAgentGroup like ‘d5dac6e3-f237-40bc-806b-2d9d4713c066’
Problem: Error: 2018-Jun-13 16:29:29.376 Synchronization failed – System.Data.ConstraintException: tblConfig_QueueAgentGroupMembers : ForeignKeyConstraint tblConfig_Queue_tblConfig_QueueAgentGroupMembers_fk_constraint requires the child key values (c3ca877f-85ca-41be-b3bc-bef09140752b) to exist in the parent table.
statement to find it: select * from tblConfig_QueueAgentGroupMembers where FKQueue like ‘c3ca877f-85ca-41be-b3bc-bef09140752b’
To remove change remove select * and replace with del
I just upgraded MICC 8.1.1.- to 8.1.4.0 all appeared to go well until i tried to login in to run some reports
The web paged showed an error advising the user didn’t have permission
The issue appears to be the account used for the application pool had been reset to default.
In default this is set to local system. It needs to be set to the account you are using for your services.
Right click on the PrairieFyre application pool and choose advanced settings. Scroll down and change the Identity.
https://help.univoip.com/enterprise/custom-installation-options-for-the-micollab-windows-desktop-client-42402258.html
OK, so I’ve tested this out and it actually works pretty good.
The manual states that the only supported .csv file is from the Telephone Directory form off of the 3300 (Also note that the .csv must be renamed to MN_Generic.csv in order to work).
To test, I used an older SanDisk Cruzer Micro 2.0 GB USB stick. I had it formatted to FAT32 (Not sure that it matters though). I also tried a USB hard drive which did not work.
It was blank but according to the manual it HAS to be in the x://uc360/backups directory. Once I created that directory, I placed the .csv in there and then off of the UC360 I went to Settings > Advanced > System Settings > Contact Settings. I then check marked the Populate from CSV file: MiVB, MiVO-250 option, and then pressed the Import Contacts from USB option, I then got a Contacts CSV files copied confirmation on the UC360. I then went into the Contacts section on the UC360 and sure enough, all the contacts were in there!
Credit goes to IronGladiator
If you have “Staged” your files to another location which is on the network you will need to change the two Trinitron services from running as local to a domain user with access rights to the network location
Pictures to follow