User and device atrributes
Author: Paul
MICC Server and client logs locations
FIX: Trunk to Trunk calls fail on Talk Talk SIP Trunks error 630
Bouncing a call back off the Mitel fails.
The SIP trace shows you an error code of 630 Denied. Continue reading
How to: Setup Mitel TA7102 SIP to Analogue converter
I had to programme one of these recently. Never seen one before
Collection of manuals and useful snippets Continue reading
How to: Block incoming calls by CLI on MBG using SIP
First step in the process is to create a new ICP in the MBG Configuration TAB with an IP Address which is not valid on the network and name this ICP “Block number” for example.
How to: Extract Greetings from Call Director
LOCATING THE CALL FLOW AND MESSAGE NUMBER:
1. Log into NPM as root via putty.
2. Navigate to /usr/vm/val5/Callflows using “cd /usr/vm/val5/Callflows”
3. Use cat command to view callflow that contains greeting you want using “cat mbox_XXXX.xml” where XXXX in mailbox number.
OR
1. Log into NPM as root via winscp.
2. Navigate to ” /usr/vm/val5/Callflows/ ” .
3. Find callflow you are trying to copy greeting from (they are in form “mbox_XXXX.xml” where XXXX is mailbox number) and right click and select Edit.
Continue reading
How To: Allow Hot desk Base phone to dial emergency services
How to: Allow Hot desk Base phones to dial the emergency services
Route
9999 (or 911) should have 0 digits to follow and be sent to a route or route list designated as an Emergency Route”
Linux – log ping command results with time and date
If you have a need to test that a link is stable between servers
e.g. between an MBG and a Micollab
Micollab Exchange intergration
If you are having issue with the Micollab client showing when you are in a meeting that is set in your outlook client then you need to check this log file.
How to use SFTP to backup MSL e.t.c
Log into the MSL using putty.
If you don’t know how to then check out this earlier post
Log in a “root” and use same password as “admin” (Normally)