UCA
Where can i download the Micollab PC client application from?
- The Micollab client location is included in the welcome email or the deployment email as long as the email template has been edited by the installer to include the link
- You can also download it direct from your Micollab server
- The Legacy app (version 7.3 and below) is available from https://FQDN/ucs/dl/UnifiedCommunicatorAdvanced.msi (CaSe SeNsItIve)
- The Next Gen app (version 8.0 and above) is available from https://FQDN/ucs/dl/micollab_pc.msi (CaSe SeNsItIve)
- Skype for business plugin – https://FQDN/ucs/dl/MitelMivoiceForLync.msi (CaSe SeNsItIve)
Update:
You can also download the lastest Micollab client direct from Mitel here
You can also extract the RPM for Mitel server from the ISO MiCollab PC Client 9.8.21.iso.
Once downloaded extract the package (unzip) so you have a default folder called “Software”
Click on the “Software” folder -> 6000MAS -> Blade-MiCollab_PCClient-X.X.XX-XX.noarch -> packages – several individual packages will be visible now.
IPhone IOS 13 & 14 not registering to Micollab server
There is a known issue on Micollab server version 7.x and 8.x where the Micollab mobile client is failing to register to the Micollab server when used on an Iphone with IOS v13 or v14
Continue readingHow to reboot MSL/Micollab later tonight/tomorrow
There is no reboot later option in MSL web GUI. Only reboot now or shutdown
How ever linux has a command to do just this
Continue readingMSL port query commands, web proxy etc
Run these commands from putty or the console. Login as root not admin
Dont know how to putty to the MSL/MBG/Micollab? See this post
nc -vz {AWV URL} 443
nc -vz {AWV URL} 4443
nc -vz {AWV 2nd URL} 443
nc -vz {AWV 2nd URL} 4443
URL will be the Micllab FQDN and the AWV FQDN
E.G. conference.yourdomain.com and conference1.yourdomain.com
When the command is ran you should get a “succedded” back
How to download MCAClient-admin.exe from MiCollab server
When installing the MiCollab client you are also prompted to install the Mitel Collaboration Advanced client (MCA). If you are using a teminal server or citrix you may wish to install the app into a standard location rather than c:/users/username/appdata…..
To do this you will need the MCAClient-admin.exe file rather than the MCAC-launcher that you get fro the MCA website.
I could find the file on the server under
usr/awc/connpoint/content/
but wanted to web browse to that file to download it.
Could find it for 10 minutes and didn’t know how to scan the website fro downloads.
Finally found it in the audio web conferencing user help manual
http(s)://<servername>/wd/MCAClient-admin.exe
How to extract MiCollab Client from ISO
How to: Help with bulk deployof Micollab desktop client
https://help.univoip.com/enterprise/custom-installation-options-for-the-micollab-windows-desktop-client-42402258.html
Linux – log ping command results with time and date
If you have a need to test that a link is stable between servers
e.g. between an MBG and a Micollab
Micollab Exchange intergration
If you are having issue with the Micollab client showing when you are in a meeting that is set in your outlook client then you need to check this log file.