Very occasionally you need to get a voicemail or greeting from an old Mitel backup.
Officially you would need to restore the backup and get the message out .
Continue readingVery occasionally you need to get a voicemail or greeting from an old Mitel backup.
Officially you would need to restore the backup and get the message out .
Continue reading
Have you ever needed to know which MCD version works with which CCM version
see table below
When starting the Contact centre client it fails or hangs on checking for upgrade
The old address is https://uca.mycompany.co.uk/ucweb
The new address is https://uca.mycompany.co.uk/ucs/webclient
Configuring your SMDR output
Found some useful settings today which i don’t think are in the manual.
There is a control applet in the control panel.
With this you can change the card from T1 to E1, aswell as some codec options.
If you leave the card in default it will show T1 Oaisys.
To change to E1 ports you need to open the applet and set as below.
Just a reminder to my self that you need to install SQL 2012 ADV express because the basic version does not have the “full test search” feature.
If while installing the Oaisys client you recieve the below error you can check out the Oaisys help document.
But that i found was i got this error when using Google Chrome, to access the Oaisys server, but not when using Internet explorer!