In the release notes for MiCollab version 8.1.0.61 there is a small section on migrating standalone nupoint to micllab nupoint
It appears there are some scripts but these are available from Mitel professional services. Not freely downloadable
Author: Paul
How to download MCAClient-admin.exe from MiCollab server
When installing the MiCollab client you are also prompted to install the Mitel Collaboration Advanced client (MCA). If you are using a teminal server or citrix you may wish to install the app into a standard location rather than c:/users/username/appdata…..
To do this you will need the MCAClient-admin.exe file rather than the MCAC-launcher that you get fro the MCA website.
I could find the file on the server under
usr/awc/connpoint/content/
but wanted to web browse to that file to download it.
Could find it for 10 minutes and didn’t know how to scan the website fro downloads.
Finally found it in the audio web conferencing user help manual
http(s)://<servername>/wd/MCAClient-admin.exe
How to extract MiCollab Client from ISO
How to copy mailbox Name or Greeting recording to use on a new server
Title
How to copy mailbox Name or Greeting recording to use on a Nupoint new server
Mitel Tech document # HO2013
MICR – How to: Delete MICR users when in sync with Active directory
Which files can i delete on the Micollab server?
How to: Where are SOS logs stored once zipped?
/var/cache/e-smith/logcollector
How to: Find large files on MSL
Putty to the Micollab (if you don’t know how to do this click here)
find / -type f -size +50M
Despite how it sounds these files are safe to delete
/var/corefiles/*.core
MICC error Foreign Key Constraints
Problem: tblConfig_AgentGroupMembers : ForeignKeyConstraint tblConfig_AgentGroup_tblConfig_AgentGroupMembers_fk_constraint requires the child key values (d5dac6e3-f237-40bc-806b-2d9d4713c066) to exist in the parent table.
select * from tblConfig_AgentGroupMembers where FKAgentGroup like ‘d5dac6e3-f237-40bc-806b-2d9d4713c066’
Problem: Error: 2018-Jun-13 16:29:29.376 Synchronization failed – System.Data.ConstraintException: tblConfig_QueueAgentGroupMembers : ForeignKeyConstraint tblConfig_Queue_tblConfig_QueueAgentGroupMembers_fk_constraint requires the child key values (c3ca877f-85ca-41be-b3bc-bef09140752b) to exist in the parent table.
statement to find it: select * from tblConfig_QueueAgentGroupMembers where FKQueue like ‘c3ca877f-85ca-41be-b3bc-bef09140752b’
To remove change remove select * and replace with del
MICC unable to login to web page after upgrade/repair
I just upgraded MICC 8.1.1.- to 8.1.4.0 all appeared to go well until i tried to login in to run some reports
The web paged showed an error advising the user didn’t have permission
The issue appears to be the account used for the application pool had been reset to default.
In default this is set to local system. It needs to be set to the account you are using for your services.
Right click on the PrairieFyre application pool and choose advanced settings. Scroll down and change the Identity.
