Users are complaining that the Message indication lamp is not lit when they know they have unread voicemails!
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Micollab: Voicemail to email FCOS options required
After adding feature 289 to the FCOS for your user you expected voicemail to email to work. Not with out these extra options!
Continue readingMicollab: Voicemail to email not being sent
So you enabled FCOS option 289 UM-SMTP but no emails arrived when voicemail are left.
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