MWI tool on MAS/Nupoint

Useful tool to turn on/off MWI lamps from the MAS/Nupoint console.

Logon to MAS via putty  – if you don’t know how, see my other post

Instead of logging on as “admin” use “root” with the same password

type – “slight”

It will prompt you for a mailbox number

You can then turn light on, off, and set to current value.

In another  putty window you can use command “vccs -m”

This will show you live commands being sent to the phone system

Visual voice in MiCollab client and NUpoint

Just had an issue where some of the MiCollab clients could not see their voicemails in the visual voice window.

I knew I had it set correctly as all accounts were using same licenses and FCOS

The client icon would change in the system tray and a tape reel icon would appear in the top right hand of the client but know message in the window

Besides this issue the client worked fine

What I eventually found out was that all clients that were working had Windows Media Player installed. WMP.

I saw in the release notes that it is a pre-requisite

The “N” version of windows does not have MWP installed in default but I believe you can add it on manually

The version the customer had was “Enterprise” but it had no WMP. May be a custom install image was used.