When your CCM wont connect to your 3300 with miXML you can use DirecttoPBX
Stop the Data Synchronization service
Open the file prairieFyre.Services.DataSynchronizationService.exe.config
C:\Program Files\prairieFyre Software Inc\CCM\Services\DataSynchronizationService
Set the value for DirectToPbx to true
Stop the Configuration service
Open the file ConfigService.exe.config
C:\Program Files\prairieFyre Software Inc\CCM\Services\ConfigService
Set the value for DirectToPbx to true
add key=”LoggingLevel” value =”4″
add key=”MixmlServerPort” value=”18000″/
add key=”DirectToPbx” value=”true”/
NOTE: For CCM versions 5.6 GA and later, the config file is a little different and will look like the following:
setting name=”DirectToPbx” serializeAs=”String”
valueTrue/value
/setting
setting name=”MixmlServicePort” serializeAs=”String”
value 18000/value
/setting
Once these configuration changes are made you will need to restart the Configuration service, and ensure that Data Sync restarts (if it is already stopped no action is necessary.)
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