Title
How to copy mailbox Name or Greeting recording to use on a Nupoint new server
Mitel Tech document # HO2013
Objective
How to Export Greeting and Export Name to copy mailbox Name or Greeting recording to use on a new server
Environment
NuPoint Messenger
MiCollab
Procedure
You will need putty and an sftp program e.g. winscp or filezila.
Using putty:
1. Log into NPM as root via putty.
2. Type “console ” at prompt and hit enter to access NuPoint text console.
3. Tap ‘m’ then enter to go to mailbox menu.
4. Tap ‘e’ and then enter to go into ‘Mailbox Dump’ menu.
5. Enter mailbox number of greeting you want to copy.
6. Tap ‘m’ and then enter and you will get a display like this :-
Make a note of the number next to the Name or Greeting as you need this for the next step.
Copying Greeting
1. Log in on another putty window.
2. Then use sfget {{MESSAGEID}} to save recording to a file e.g “adpcmget 268720279”. This will copy the file to “268720279” in whatever folder you are in. Ideally once you know what messageid you need change directory to /tmp using “cd /tmp”. Then run the command and the file will be created in /tmp.
3. If transfering to another server file can then be sftp’ed off of the server using Winscp or similar secure FTP program.
4. Copy prompt onto the new server and place into /tmp directory.
Copying name or greeting in to new mailbox
1. On new server log in to putty as root.
2. The command used to copy the name or greeting is “agreet_copy”. Typing “agreet_copy –help” at command prompt will give list of commands.
3. Use the following command to copy wav file to the name of the mailbox:-
agreet_copy cmd=f m=<path to file> m2=<mailbox> dg=<destination greeting>
So to copy name in above example to mbox 12345 use the following syntax:- “agreet_copy cmd=f m=/tmp/268720279 m2=12345 dg=0”.
These are the destination codes used in dg field:-
0 Name
1-4 Greeting 1-4
5 Fax Cover Sheet
Copying name or greeting in to multiple mailboxes
To copy to multiple mailboxes:-
agreet_copy cmd=f m=<path to file> m1=<mailbox> m2=<mailbox> dg=<destination greeting>
E.g. agreet_copy cmd=f m=<path to file> m1=6003 m2=6010 dg=<destination greeting>