https://help.univoip.com/enterprise/custom-installation-options-for-the-micollab-windows-desktop-client-42402258.html
Author: Paul
How to: Import MCD directory into UC360
OK, so I’ve tested this out and it actually works pretty good.
The manual states that the only supported .csv file is from the Telephone Directory form off of the 3300 (Also note that the .csv must be renamed to MN_Generic.csv in order to work).
To test, I used an older SanDisk Cruzer Micro 2.0 GB USB stick. I had it formatted to FAT32 (Not sure that it matters though). I also tried a USB hard drive which did not work.
It was blank but according to the manual it HAS to be in the x://uc360/backups directory. Once I created that directory, I placed the .csv in there and then off of the UC360 I went to Settings > Advanced > System Settings > Contact Settings. I then check marked the Populate from CSV file: MiVB, MiVO-250 option, and then pressed the Import Contacts from USB option, I then got a Contacts CSV files copied confirmation on the UC360. I then went into the Contacts section on the UC360 and sure enough, all the contacts were in there!
Credit goes to IronGladiator
How To:Stage files to a network location on Mitel call recorder
If you have “Staged” your files to another location which is on the network you will need to change the two Trinitron services from running as local to a domain user with access rights to the network location
Pictures to follow
How To:List what groups users are in. MIVB
User and device atrributes
MICC Server and client logs locations
FIX: Trunk to Trunk calls fail on Talk Talk SIP Trunks error 630
Bouncing a call back off the Mitel fails.
The SIP trace shows you an error code of 630 Denied. Continue reading
How to: Setup Mitel TA7102 SIP to Analogue converter
I had to programme one of these recently. Never seen one before
Collection of manuals and useful snippets Continue reading
How to: Block incoming calls by CLI on MBG using SIP
First step in the process is to create a new ICP in the MBG Configuration TAB with an IP Address which is not valid on the network and name this ICP “Block number” for example.
How to: Extract Greetings from Call Director
LOCATING THE CALL FLOW AND MESSAGE NUMBER:
1. Log into NPM as root via putty.
2. Navigate to /usr/vm/val5/Callflows using “cd /usr/vm/val5/Callflows”
3. Use cat command to view callflow that contains greeting you want using “cat mbox_XXXX.xml” where XXXX in mailbox number.
OR
1. Log into NPM as root via winscp.
2. Navigate to ” /usr/vm/val5/Callflows/ ” .
3. Find callflow you are trying to copy greeting from (they are in form “mbox_XXXX.xml” where XXXX is mailbox number) and right click and select Edit.
Continue reading
How To: Allow Hot desk Base phone to dial emergency services
How to: Allow Hot desk Base phones to dial the emergency services
Route
9999 (or 911) should have 0 digits to follow and be sent to a route or route list designated as an Emergency Route”