Run these commands from putty or the console. Login as root not admin
Dont know how to putty to the MSL/MBG/Micollab? See this post
nc -vz {AWV URL} 443
nc -vz {AWV URL} 4443
nc -vz {AWV 2nd URL} 443
nc -vz {AWV 2nd URL} 4443
URL will be the Micllab FQDN and the AWV FQDN
E.G. conference.yourdomain.com and conference1.yourdomain.com
When the command is ran you should get a “succedded” back