How To:List what groups users are in. MIVB

User and device atrributes

MICC Server and client logs locations

Source

FIX: Trunk to Trunk calls fail on Talk Talk SIP Trunks error 630

Bouncing a call back off the Mitel fails.

The SIP trace shows you an error code of 630 Denied. Continue reading

How to: Extract Greetings from Call Director

LOCATING THE CALL FLOW AND MESSAGE NUMBER:

1. Log into NPM as root via putty.
2. Navigate to /usr/vm/val5/Callflows using “cd /usr/vm/val5/Callflows”
3. Use cat command to view callflow that contains greeting you want using “cat mbox_XXXX.xml” where XXXX in mailbox number.
OR
1. Log into NPM as root via winscp.
2. Navigate to ” /usr/vm/val5/Callflows/ ” .
3. Find callflow you are trying to copy greeting from (they are in form “mbox_XXXX.xml” where XXXX is mailbox number) and right click and select Edit.
Continue reading