Stop caller from hearing menu after leaving voicemail

Problem:

Caller arrives at voicemail to leave a message when they have finished leaving a message the Nupoint gives them options to leave another message or return to the operator.

Of course in certain situations you don’t want callers to go through to the operator. E.G. Out of working hours

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Mitel Nupoint transfer to operator

Problem:

You have prgrammed a destination in the mailbox for when the caller dials 0 for the operator but it does not transfer and instead asks you for the password to the mailbox

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